I was a few hours into a long road trip heading back to North Carolina when my tire started going flat. I arrived at the closest tire shop (which closed at 6 p.m.) at 5:50 p.m. and they said they could not help me. I head to Star Tires Plus Wheels which was around the corner even though they also closed at 6 p.m. I arrived at their shop at 5:57 p.m. and they did not even hesitate! They immediately assessed the problem, found me a new replacement tire at a discounted price, and installed the new tire in LESS THAN 10 MINUTES. These guys were incredibly friendly and helpful. I have had very few customer service experiences that have compelled me to write a review but these guys certainly deserve it. All around a great experience.12/10 would recommend!

It’s been so long since I have been to a place that still has the old school theory- treat everybody kindly and fairly, give a good price as an estimate hold to that estimate. If there’s things wrong they show you they’re not trying to make a million dollars they are just trying to satisfy customers and make a living. I checked my last receipt for tires and I will say Town Fair Tire took advantage of me. I can waste time bad-mouthing somebody else but it’s not worth it. It’s all about Star Tires! They are actually honest, very fair, and competitive. They follow-through on their word. If you are in the Hartford location ask for Brian. You will have service that will AMAZE YOU.